Reliable Voice over IP and Unified Communication Solutions for Businesses
Transform your communication with advanced VoIP technology.
Our Mission
At Chesapeake VoIP Solutions we specialize in Voice over IP and Unified Communications. Our mission is to provide cutting-edge telecommunications services tailored to the needs of your business. With over 25 years of experience, we understand most telecom/telephony infrastructures are outdated, experiencing intermittent issues or need modifications to current infrastructure and system configuration. We strive to enhance communication efficiency and connectivity through innovative Voice over IP, Cloud, and unified communications solutions to ensure satisfaction to your business and customer experience. Our Engineers have supported various Federal Government contracts in the Public and Private sector and Commercial business industry. Customer Service, Professionalism, and Execution is our top priority.
Our Services
VoIP Phone Systems and Unified Communications
Upgrade your business phones with modern cloud-based VoIP systems that save money and improve communication. We can help your business migrate away from old legacy PBX voice equipment over to a modernized VoIP Cloud service provider that best suits your needs, enabling the latest cutting edge technology and calling features. We offer migrations to leading providers such as Microsoft Teams M365, Cisco, AVAYA, and many more to meet your business and budgetary needs.
Voice over IP and Unified Communications Installation
Complete installation and setup of business VoIP and Cloud based phone systems for small and medium businesses include :
- Auto attendant setup.
- Call routing configuration.
- Business SMS text configuration. (send mass text message to your customer)
- Caller menu option configuration.
- Call queue setup(if applicable)
- Time-of-day routing.
- Mobile Device calling application configuration.
- PC /Mac calling application configuration.
Features and Benefits
- Connect all your Businesses or Business locations and save on costs to maintain multiple sites and telecom equipment.
- Add additional Business numbers and route as needed.
- Ring your business phone and mobile device simultaneously so you never miss a call.
- Ring multiple employees at once
- Off-Net Call failover to mobile devices in the event of a power or system outage.
- Customers will still able to reach your Main business number in the event of power outage or unforeseen event.
Structured Cabling, Wireless Data Solutions, and Network Readiness.
- We can assist with ensuring your business meets the bandwidth requirements to support reliable voice and network services.
- A VoIP network assessment can be performed if necessary, simulating RTP and SIP VoIP Traffic (Real Time Protocol and Session Initiation Protocol).
- Wireless access point configuration and Setup
- Custom cabling, cable decommission, and refresh.
Managed Support and Break-Fix Troubleshooting
- We provide Ongoing support, system and device software maintenance updates to keep your critical servers, VoIP endpoints, and devices, running smoothly.
- We can also troubleshoot and repair existing issues within your current Telecom voice infrastructure.
- Let us manage your back-end servers, endpoints, Business provided mobile devices, PCs, workstations, kiosks, and mitigate any critical system vulnerabilities to ensure smooth business transactions for you and your customers.
Existing Voice infrastructure
- In some cases, your current voice/phone system maybe configurable with some of the calling features listed above. We can take a look at your current system configuration and suggest ways to enhance your business and customer calling experience.
Contact Chesapeake VoIP Solutions
443-317-9910
info@chesapeakevoip.com
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